We hope you enjoy your Space-A Foods products! However, if you are not fully satisfied, please review our policy below.
Returns
- Eligibility: Products can be returned within 14 days of delivery. To be eligible, items must be unopened, unused, and in their original packaging.
- Return Process: To initiate a return, please contact us at hello@space-afood.com. Customers are responsible for return shipping costs.
Refunds
- Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed to your original payment method within 10-15 business days.
- Non-Refundable Items: Pre-order items or items on sale are non-refundable unless defective.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos, and we will provide a replacement or refund.
For any questions, please contact our support team at hello@space-afood.com.